Before You Write

Check the FAQ first — your answer might already be there. If not, send us an email. The more detail you include, the faster we can help.

Email

support@liapinsoft.com

We typically respond within 24–48 hours.

Email Template

Copy and paste this into your email and fill in the details. You don't have to follow it exactly, but a clear description helps us find a solution much faster.

Subject: [Lettervolt] Bug Report / Feature Request / Question Game: Lettervolt Device: (e.g. iPhone 15, iPad Air) iOS version: (e.g. iOS 18.3) What happened: (Describe the issue as clearly as you can. What were you doing when it occurred? What did you expect to happen?) Steps to reproduce (if applicable): 1. ... 2. ... 3. ... Additional info: (Screenshots, game mode you were playing, anything else that might help.)

For feature requests or general feedback, feel free to skip the technical fields — just tell us your idea.

Resetting Your Game Data

Lettervolt does not use accounts or collect any personal data. All game progress is stored locally on your device. To erase it, use "Reset Progress" in the app's Settings screen, or simply uninstall the app.

Progress reset is permanent and cannot be undone. There is no server-side data to delete.